Principles Agreement

The Service and Food Workers Union, Property Council New Zealand, Building Service Contractors and the New Zealand Government are all signatories of this historic agreement. The parties have all committed  to work together to provide an improved, quality focussed cleaning and property services industry.

The agreement, signed in March 2008, was initiated by the Union as part of a Trans-Tasman Clean Start campaign, which was aimed at dramatically improving cleaners’ jobs and pay rates. The Principles document was developed and agreed between the parties and recognises the mutual economic and social benefits of having valuable properties cleaned and serviced by a workforce that is fairly recognised for the work that they do. 

The “Principles for a Sustainable Property Services Industry” includes some key points that will drive the way forward. These include:

  • Clients receive and pay for good service;
  • Reputable service providers bid and win work based on fair contracting principles and reasonable reward; 
  • Cleaners enjoy good jobs with sufficient hours, fair pay, reasonable work rates and safe conditions.

The then Minister of Labour, Trevor Mallard, hosted the signing ceremony at Parliament, which was attended by about 120 guests.

They included: 

  • Representatives of some of the largest commercial property owners in New Zealand;
  • Property Council New Zealand President Connal Townsend;
  • Building Service Contractors of NZ President Brian Young; 
  • Representatives from all cleaning contracting companies; 
  • Many union cleaners;
  • Representation from the NZ Council of Trade Unions ;
  • Representation from Business NZ;
  • Members of Parliament ;
  • Church and community leaders.